Stay at The Lenox Hotel in Boston. Enjoy elegant dining, a lively bar, 24/7 fitness center, free Wi-Fi, and close access to Copley Square and Newbury Street.
Guests highlight the hotel’s warm hospitality, elegant ambiance, and convenient access to Boston’s key attractions, while noting some areas for improvement in room maintenance.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
Located in the heart of Boston’s upscale Back Bay neighborhood, The Lenox Hotel occupies a beaux arts building characterized by elegant 19th-century architecture. The property provides an inviting blend of historic charm and practical amenities, including an elegant on-site restaurant, a lively bar, and a 24/7 fitness center. This smoke-free hotel accommodates a variety of guests with business facilities, pet-friendly policies, and accessibility features.
The rooms reflect a classic, homely style with some featuring fireplaces that guests have praised for adding a cozy touch. While the decor preserves a vintage feel, reviews suggest occasional maintenance issues like worn walls or inconsistent refrigeration, balanced by consistently attentive and welcoming staff who frequently receive commendations for their hospitality. Valet parking is available along with paid breakfast and parking services, although there is no airport shuttle or pool on site.
Situated near landmarks such as Copley Square, Newbury Street’s shops, the Museum of Fine Arts, and Fenway Park, the property offers easy access to many cultural and recreational highlights. Boston Logan International Airport is approximately an 18-minute drive away, making it convenient for travelers. The hotel also neighbors several well-rated options, reflecting its desirable location in a vibrant and historical district.
With a solid rating of 4.6 based on over 1,400 reviews, this hotel suits visitors seeking a boutique-style experience with historic character in a central location. Business travelers, couples celebrating special occasions, and guests looking for a reliable base within walking distance of major attractions will likely find this hotel a fitting choice. The Lenox successfully blends local charm with a range of amenities tailored to diverse guest needs.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Had a wonderful stay in a fireplace room on my birthday. On a cold night having drinks by a fire in the city is such a treat! This hotels staff has the best hospitality I’ve encountered in a long time, so welcoming and accommodating. The drinks and food at the Irving were delicious and the ambiance is top notch. Will definitely be returning!
I absolutely loved this place! Great location, really incredible price, The rooms were even impressive. I would absolutely come back to this place, made my trip really nice. Valerie at the front desk was remarkable. Lenox, Keep up the great work!
First of all, let me say that overall I had an amazing experience. At first approach the valet was courteous and asked questions about us, and wished me a happy birthday! Check in was smooth, even though our room wasn't quite ready yet since we were early. They held our bag so we could go walk around. The room was nice corner room on the 7th floor with the fireplace! For "complaints"... First was the walls in the room were in some desperate need of TLC, I don't know if it was water damage or what. The fridge was not very cold. And there was still a woman's hair in the shower. My husband and I walked around and took in the historical hotel and loved it. I would absolutely stay here again, despite the couple odd things.
My husband and I stayed here for a few nights to celebrate my birthday. The hotel and the staff are absolutely top notch!! The wonderful bellmen were all so nice and professional, every single front desk staff we had always had a big smile and were more than happy to answer our questions. My husband was also in correspondence with Valery prior to our trip to arrange flowers and champagne for the room. She did an amazing job and I was so touched by the birthday greeting! We upgraded to the room with the fireplace which was amazing!!! It was the best feeling coming back from a day of exploring to have a fire lit within a few minutes of requesting it. This was our first time in Boston and we loved how accessible most things are by walking or by taking the train. Bostonians are just awesome people and we loved every minute of this trip! Special thanks also to Peter at the front door as he was so friendly
The staff are all so welcoming and professional, even down to housekeeping. They were so accommodating and upgraded our room when there was a drain issue in bathtub. Room was always so clean and welcoming when we returned after a day of exploring. And the location is perfect. Room service was amazing every time all the food was so good.
We have stayed at many hotels in Boston but this is our new favorite. The staff is unfailingly friendly and helpful. The rooms are gorgeous. The bedding is so comfortable you won’t want to leave the room. The fireplaced lobby invites you to sit and relax forever. And the food at Willow & Ivey is just superb. We were there for 4 nights and could have stayed longer. Overall an A+ experience. Can’t wait to return.
This is an Excellent place to stay in Boston. Excellent location, exceptional service and great facilities. Loved the stay here and highly recommend the hotel to everyone. Even if you are a marriot or other loyalty member, this should be a number 1 option.
I recently stayed at the Lenox for the first time in December and I can see why the rave reviews! The hotel is historic and charming. It is centrally located and very convenient. The service is what stood out to me. From the moment I stepped into the hotel, the check-in process, the room - I felt cared for. The service was so gracious and personalized. I even received a hand-written thank you note from the General Manager alongside 2 delicious chocolate chip cookies. (The note was lovely but those chocolate chip cookies? I am still thinking about them a month later!) I stayed in the room with the fireplace but I didnt get a chance to enjoy it. The room was spacious and styled like your grandma's house. Well maintained but not modern which I think is keeping with the history of this place. It was a very nice stay and I will be glad to head back in the future.
Upscale area with elegant 19th-century architecture, Newbury Street shops & Copley Square landmarks.
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